Technical debt is unavoidable, but how you manage it makes all the difference. This post offers a practical framework for knowing when to pay it down immediately, tackle the highest-interest areas first, or chip away at it consistently over time.
Designing for enterprise systems with many integrations and diverse users requires more than a polished UI. This post explores how deep user research, stakeholder collaboration, and understanding of system architecture lead to experiences that make complexity invisible.
When Hertz sued Accenture for $32M over a failed website redesign, the story became a lesson in what goes wrong when consulting projects lack clear requirements and realistic timelines. Tandem CEO JC Grubbs breaks down what likely went wrong - and how they'd do it differently.
Digital transformation isn't just a technology initiative - it's a fundamental shift in how an organization operates and delivers value. This post offers a readiness questionnaire to help leaders honestly assess whether their organization is prepared for the journey.
Legacy systems and technical debt are unavoidable in any growing enterprise - but left unmanaged, they can quietly strangle agility and competitiveness. This post helps leaders assess where they stand and outlines concrete strategies for modernizing without shutting down the core business.
The final installment in Tandem's Human-Centered Agile series maps out a full process from research through construction - including how to connect strategic user insights to tactical product decisions and when to bring in user testing to stay on track.
Part 2 of Tandem's Human-Centered Agile series explores where the philosophies can falter - from the myth of the MVP to the revenge of waterfall - and lays out the core principles that make design and development teams genuinely stronger together.
Great consulting isn't about prescribing solutions - it's about understanding people and organizations as they are right now. This post explores Tandem's approach to empathizing with clients, countering imbalances, and earning trust before pushing toward change.
